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A Bitch is a Bitch is a Bitch... [07 Feb 2010|09:47am]


... and my extern supervisor is a petty, conniving, calculating BITCH.

Those are strong words and I rarely feel such a powerful dislike for anyone so allow me to vent. I don't do it often.

There are four of us on my doctor's staff (and a total of five doctors in the office): Brenda, who's a sweet older lady who doesn't bother anyone and just does her work. Her job is to schedule appointments and refill prescriptions. She does all of this at the front desk. She doesn't handle the charts and never goes back to the exam rooms. She has no reason to (this is important). Then there's Donna (who's just as pleasant and helpful as Brenda), Sheri (the office manager. She's been there 10 yrs and has the doctor's ear) and me. The three of us split the duties of the front office (like filing, faxing) and back office (like assisting the doctor with exams).

For the last three weeks, I've observed the type of person my supervisor, Sheri, is. I've overheard her telling flat out lies to the doctor about other MAs (medical assistants) because of whatever personal vendetta she has against them, she spends more time socializing than working most days, she constantly passes blame when something goes wrong (which I think is a terrible characteristic in a leader. Not to mention after I saw these things and fished around a bit, there were plenty of stories involving Sheri doing exactly what I saw and then some.) But she never directed any of her negativity towards me so I never really cared.

Friday, I had to prepare a patient for a stress test which includes connecting them to an EKG attached to a treadmill and filling out a simple form along with a patient consent before the doctor sees the patient. So that's exactly what I did and exactly what I have done every day for the last two weeks with no problem. I left the paperwork on the outside of the door (normally I take them to the doctor but Donna was working with a different staff this day so I had to get to the next patient. However, leaving them in the door is perfectly acceptable as well.)

By the time I finished with the next patient, the doctor had completed the stress test, and in front of the patient and the staff she proceeded to point to a BLANK form and explained that she has better things to do with her time than fill out forms that should already be completed (which means she was super mad because she never does this in front of a patient). I tried to interject but she wasn't having any of that. So, my plan was to let her finish, grab the forms from the door, and show her it was all a misunderstanding and that I wouldn't make such a simple error. But when I went to retrieve the forms, they were gone. I walked back to the front desk confused about what happened, when Sheri rushed over to me to say that perhaps Brenda grabbed the forms and handed the doctor blank ones by mistake. 

This petty, conniving, calculating BITCH!

Firstly, I never said the forms that I filled out were missing. So I found it very suspicious that Sheri knew the concern on my face was from the missing forms and not just from being chewed out. Secondly, Brenda never EVER goes to the exam rooms so she had no reason to grab the forms nor does she prepare those types of forms for the doctor so she wouldn't have handed the doctor any such paperwork.

But Sheri would.

She took my forms from the door, replaced them with blank ones and then blamed Brenda. Who does that?

A petty, conniving, calculating BITCH. That's who.

I'm still pissed but I consider it a lesson learned. I'm not even going to accept the job offer now, although I really need it and I like the doctor and the other staff. I cannot have a boss that will go out of her way to work against me and set me up to fail. I can't even wrap my mind around such a person. I've never experienced anything like this in any job I've ever had. The hardest thing for me to undersand is why she did it. I'm on time every day and give 100% because I genuinely enjoy the work- I don't even take my breaks. I'm a fast learner and have not made the same mistake twice. I return from lunch on time AND I am pleasant to everyone- including Sheri. I'm very proactive and always help where I can whether it's my responsibility or not. For example, last week the doctor mentioned she needs more room for patient charts. So, in between the normal routine, I am making my way through each and every chart individually (and there are hundreds) to determine which ones to file and which ones to send to storage. That is just the type of person and co-worker I am. Teamwork makes the dreamwork, right? And I don't get paid for my externship. So I do all of this for free.

So, I repeat, my extern supervisor is a petty, conniving, calculating BITCH.

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Alright bitches, [11 Mar 2006|09:58am]

Hey you. Customers!If you're done eating, place your fork and knife together in the middle of the plate and sit patiently, waiting for me to take your plate away. If you are NOT done eating....DO NOT DO THAT!
And if you do....do not get shitty at me if I want to take your plate away. You are giving me the signal that you are finished. When that happens, I am almost trained to take that god damn plate away.

Oh and if you have Children, keep them out of my way, unless you want them covered in food stuff.

Jesus, I hate people.
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Ask me again, Bitch, i dare you! [02 Jun 2005|11:37am]

[ mood | annoyed ]

OMG. I am a shift, and there is this older guy that works with me, a real dirtball, he is missing half his teeth and he has a really creepy vibe that some of the younger girls have even approached me about and i gave them advice on how to avoid it and told them if they felt uncomfertable again that i would have to talk to him, which would be terribly unconfertable for me. Anyways- he wants to be a shift but he is so full of shit, and he thinks he is a great employee but he doesn't know how to do everything and he already bosses other people around.

Anyway- he is the most annoying person to work with. When i am packing for him and he catches his line up instead of helping me catch up he goes to the back. I have talked to him about that shit before, and he is not improving and he asked me questions when i am busy and with customer and i tell him i will get to him in a minute and he asks several more times before i am done with the customers (hince the subject of the post).

The other day i worked a 12-close so my crew opened without a mananger and he clocked in a half hour early, at like 8:30, we don't open until 11 and from 11-12 we had two customers and his fucking prep work wasn't done. He didn't even do enough to get us through the day. When i asked him why he didn't make cole slaw it he rolled his eyes at first and said he did everything else, when i looked and saw he hadn't doine shit i asked him again and he said he helped count cash, so basically he sat in the office while the sbarros manager counted cash, did very minumum prep (not even enough for the lunch rush), and sat on his ass on my clock. Well, i am sure glad he clocked in early for that shit. But i yelled at him for it.

He also gossips like a little idiot. Fuck you, Brian. You suck.

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[27 May 2005|07:21pm]

[ mood | blah ]

I actually LIKE my job...

Because it is SOOO slow, I get paid $12 an hour to play Pictionary!

OF course, my contract ends next Friday... Shit

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Stupid Car Sales Lady....... [27 May 2005|09:00am]

[ mood | aggravated ]

This weekend (ah-the post that inspired the creation of this community, i hadn't yet gotten a chance to post it) there was a car sales promotion running at the mall. From mid week sometime to Sunday they had sectioned off a section of the parking lot and set it up like a mini car lot. All week the workers there had been coming up to the foodcourt and ordering large orders for lunch and dinner. We were giving them the 10% that any other mall employees received, and it was pretty good bussiness for a slow week.

Well, i work several places in the St. Louis Mills mall foodcourt as a shift manager (all under the same company- foodbrand)and last Sunday i was working at Popeyes.

A man came up to order 12 wings, 10 strips and a large red beans and rice. Now, most popeyes run wing specials, however, we are at a mall. Our prices are higher and we are the select store that doesn't participate in popeyes specials. Sometimes we run our own, but not right now we aren't. Wings are a pain in the ass, because we are always running out, even selling them at regular price. It is amazing how many people will buy a three wing meal for almost seven dollars. So, now wings specials means if he wants 12 wings he has to pay for a regular 12 piece chicken, and he is lucky that we even have the wings up, as you can imagine the mall is hells busy on the weekends.

So, i explained to him that 12 wings (a very small peice of chicken) would be the same exact price as if he got it mixed- about 14 dollars. My casheir rung him up, and his total was like 28 something. He only had 20 dollars so he got rid of the strips all together and his total come out to 19 something.

It turns out he worked at the car sales, a fact he never mentioned and he was not wearing a car sales shirt, so this was also a conclusion that we couldn't have reached on our own. About a half hour later i got a phone call from an angry woman.

She told me how redictulous paying 14 dollars for 12 wings was, saying she should get more chicken. I explained to her that the prices were clearly listed and we don't run wing specials. I told her i had clearly explained the price and the order to the man that picked it up. She said he was an idiot, and it was her money. What could i say? It isn't my fault that she sent someone who didn't know what to get to get food. I told her i would gladly refund the wings if she brought them back up, and she told me they were half eaten, that shge hadn't realized how much he had paid until just now. I told her i would be happy to refund whatever wasn't eaten, if she had 6 wings left i would give her 7 dollars. She irratatedly told me she didn't want a refund she wanted more chicken, the wings had been quickly eaten. So basically she ordered chicken, ate it, then checked the price and decided she thought she deserved more chicken, even though the prices are listed and explained to the man who ordered. I told her i couldn't just give her more chicken just because she was unhappy about the price, they are listed, so, he knew the price before he ordered, and he knew exactly what he was ordering. She was cussing and being extreamly ride, and i was, a side from being a little taken aback that someone would actually complain when it is so obviously not my fault, polite as always. Once i slowly explained exactly why i couldn't just give her more chicken because the store had not made an error at all, she seemed flustered. "So, you're telling me you're not gonna fix this, is this what you're telling me?"
I said, "I am saying that this isn't our error to fix, mam." She said she was gonna go above my head, and i invited her to, telling her we have a customer complaint hotline cards sitting out by the register and that was a direct link to coorperate. She said she was gonna call anouther popeyes and complain, she didn't want a fucking survey, she also said she threatened me saying she was gonna spread a bad word about popeyes all through the cars sales. I told her we were a different company, and the number if not just a survey, it is a complaint line, but she wouldn't listen. She started insulting me telling me i was too young to be a manager. "I'm sorry you feel that way, mam." I am 20 years old, about 6 months younger then my assistant manager, and we are the only managers at popeyes right now. So, i gave her Shayla's name, and invited her to complain tommorrow when Shayla worked. She never came back, so chances are she ignored me and called the other popeyes.

What an idiot, i did nothing wrong. Just because you don't like the prices doen't mean you are entitled to more chicken after you have eaten what you have, and cussing and insulting and threatning are not helping, beleive it or not, bitch.

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Phone Jockey In The House... [27 May 2005|08:08am]

[ mood | calm ]

I work as a 411 operator. And I thought this community was an excellent idea- cuz there are SO many people bombarded by idiots everyday, and I thought I'd share a little.

Contrary to popular belief- I do not live in your town, most likely. Or your phone. I do not know where that drugstore on the corner is beside the Wal Mart, nor do I know that it's been there for 40 years. I also do not have any way of looking up how long a listing has been in our computer, nor can I tell you how long someone has lived at that address (yes, people ask).

And I type extremely fast, and look up things by area code. So no, I am not an idiot because I don't know what county that particular Citgo is in, 6 states over from me. I only have access to city information, not county information. Why? There are a gazillion counties throughout the US with the same names, and that also applies to cities. So, area codes tend to win out in the end, one could say.

My favorite customer, is the one who calls with bare minimum to no information. "I'm looking for a bait shop. I'm not sure what city it's in. Or the name. But it's in South Carolina." O.o

And if I can't find it, and you deem me incompatent, I'll be more than happy to get a supervisor to assist you. Then, you can think he's incompatent, because he can't find it either. It's called a database- if it's not in there, I can't find it. Period. That doesn't mean it doesn't exist. That means it's not in our database. The call center fields close to 100,000 calls a DAY- we ain't flipping through the yellow pages here, folks.

Anywho- yeah. I really don't dislike my job, really. It' the idiocy of the public that gets my goat. Even though I've come to expect it.

On that note.... time to bake the donuts. Cheers.

~Much Love

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[25 May 2005|08:33am]

[ mood | awake ]

Working at cinnabon i have front row seats to the idiots that walk around in the mall. People are so dumb. The mall is a giant circle, i think it is like 1/2 a mile or something long. This lady walked by the other day and said, "What is down this way?" pointing to the left. I was a bit confused as to what she was asking and i answered, "well, the mall is one big circle." She nodded and said she knew, and asked the question again. This really confused me seeing as if you contiuned in the direction she was pointing you would enevtually loop around at hit the food court again, so the correct answer would be, 'everything in the mall, it loops around'. I answered, "well, the skate park and ice rink are down that way..." and she interupted me, "what is down there store wise?" "Well, mam, there are a lot of stores down there." What the fuck does she want me to do, list everystore in the mall!!!! It isn't even as if she was asking about a little aclove of the mall, the food court is half way down the mall, she wants me to tell her what stores are in the whole half of the mall she was headed. What an idiot!

I am also sick of dumb bitches at popeyes and cinnabon asking for things by accusing us of not having them. Confusing to anyone with basic knowleadge of the english language or any since of common courtisy? I will explain. "Here you are mam," as i set the food on a tray, seeing as i was not told it was to go. "Yall don't got any bags?" "Yeah, sure, would you like this to go?"
or i hand the food out, "Yall don't got any forks?" "yall don't have any barbeque sauce?" "Yall don't got any ..."fill in the blank, it doesn't matter. People don't ask, "Can i have a ranch sauce?" "Oh, sorry, that is to go" "Where do you keep your forks?" The latter are all reasonable polite questions. Dumb asses.
One man the other day ordered a cinnabon and said, "That is the classic, right?" reaching over the sneeze gaurd and putting his dirty finger about two inches from other people's cinnabons (the glass is there for a reason, bitch) I said, "Yep" I put it in a box and hand it out. "That comes to go in a bag, right?" "It can." As i bag it up. Yes, sir, every cinnabon that we sell comes to go in a bag, infact i think it is against mall policy for people to eat them in the mall. I have been tring to get them to move the kiosk closer to the doors so we can hand em out, and throw em out so the cinnabon spends the least amont of time here in the mall as possible. You get bitter from being nice to dumbasses all fucking day.

There was anouther white trash mountie looking dirt ass bitch at cinnabon the other day and she got two cinnabons, a coffee, and a soda. She started walking away with two cinnabons and a soda, leaving the coffee on the counter. I called after her, "Oh, mam, don't forget your coffee." Not rudely, just tring to be nice and she turned around and gave me a dirty look and said, "I only have two hands!" OK, you snaggletoothed bitch, i was trying to be nice. I hope your grey bearded flannel shirt husband spills the coffee all over you, you froffy haired white trash mountie bitch. I was so mad at that little thing. I was trying to be nice, i would never go out in public and treat people like crap ever.

Popeyes gets a lot of people that complain to get free stuff. When they ask for free stuff for a literally two minutes wait, then i know they are not actually upset about the wait, they are just dumb. Who asks for free stuff courtsy. People have asked for expensive stuff for free before, they are crazy bitches. Once someone asked for a free side idem for a litterally minute and a half wait. I was like, "umm, i really can't give you anything for free, you hardly waited at all." What was i supposed to do, she was tring to convince me a minute and a half is a long wait.

This was X-posted in my journal about a month ago, but i thought it a fitting post for my new community. So i reposted.

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